Our environment: Old 2007 Exchange Standard w/SP3 (Version 8.3, Build 83.6) running on windows server 2008 standard 64bit w/SP2 - Server we are trying to decomission New 2010 exchange Standard w/SP1 (Version 14.1, Build 218.15) running on windows server 2008 R2 Standard - New server in production From the 2010 management console, navitaging to Server Configuration > Client Access > Configure External Client Access Domain Error Message Contents: Microsoft Corporation Microsoft® Windows® Operating System 6.1.7600.16385 Unexpected error [0x78AEB01B] while executing command 'Get-ActiveSyncVirtualDirectory'. Microsoft.Exchange.Configuration.MonadDataProvider.CommandExecutionException: Unexpected error [0x78AEB01B] while executing command 'Get-ActiveSyncVirtualDirectory'. ---> System.Runtime.InteropServices.COMException (0x80040154): Retrieving the COM class factory for remote component with CLSID {2B72133B-3F5B-4602-8952-803546CE3344} from machine <Old 2007 ServerName>.<DomainName>.local failed due to the following error: 80040154. at System.RuntimeTypeHandle.CreateInstance(RuntimeType type, Boolean publicOnly, Boolean noCheck, Boolean& canBeCached, RuntimeMethodHandle& ctor, Boolean& bNeedSecurityCheck) at System.RuntimeType.CreateInstanceSlow(Boolean publicOnly, Boolean fillCache) at System.RuntimeType.CreateInstanceImpl(Boolean publicOnly, Boolean skipVisibilityChecks, Boolean fillCache) at System.Activator.CreateInstance(Type type, Boolean nonPublic) at Microsoft.Web.Administration.ConfigurationManager.CreateWritableAdminManager(WebConfigurationMap webConfigMap, String configPathToEdit, Boolean isAdminConfig) at Microsoft.Web.Administration.ConfigurationManager.CreateConfiguration(WebConfigurationMap configMap, String configPathToEdit, Boolean isAdminConfig) at Microsoft.Web.Administration.ConfigurationManager.GetConfiguration(String rawConfigurationPath, String cacheKey, Boolean isAdminConfig) at Microsoft.Web.Administration.ServerManager.GetApplicationHostConfiguration() at Microsoft.Exchange.Management.SystemConfigurationTasks.ExtendedProtection.LoadFromMetabase(ExchangeVirtualDirectory exchangeVirtualDirectory, Task task) at Microsoft.Exchange.Management.SystemConfigurationTasks.MobileSyncVirtualDirectoryHelper.ReadFromMetabase(ADMobileVirtualDirectory vdirObject, Task task) at Microsoft.Exchange.Management.SystemConfigurationTasks.GetMobileSyncVirtualDirectory.ProcessMetabaseProperties(ExchangeVirtualDirectory dataObject) at Microsoft.Exchange.Management.SystemConfigurationTasks.GetExchangeVirtualDirectory`1.WriteResult(IConfigurable dataObject) at Microsoft.Exchange.Configuration.Tasks.GetTaskBase`1.WriteResult[T](IEnumerable`1 dataObjects) at Microsoft.Exchange.Configuration.Tasks.GetTaskBase`1.InternalProcessRecord() at Microsoft.Exchange.Configuration.Tasks.GetObjectWithIdentityTaskBase`2.InternalProcessRecord() at Microsoft.Exchange.Configuration.Tasks.Task.ProcessRecord() at System.Management.Automation.CommandProcessor.ProcessRecord() --- End of inner exception stack trace --- at Microsoft.Exchange.Configuration.MonadDataProvider.MonadPipelineProxy..ClosePipeline(MonadAsyncResult asyncResult) at Microsoft.Exchange.Configuration.MonadDataProvider.MonadPipelineProxy..InternalEndInvoke(IAsyncResult results) at Microsoft.PowerShell.HostingTools.PipelineProxyBase.EndInvoke(IAsyncResult results) at Microsoft.Exchange.Configuration.MonadDataProvider.MonadCommand.EndExecute(MonadAsyncResult asyncResult) at Microsoft.Exchange.Configuration.MonadDataProvider.MonadCommand.Execute(Object[] pipelineInput) at Microsoft.Exchange.Management.SystemManager.WinForms.GroupReadTask.Run(Object interactionHandler, DataRow row, DataObjectStore store) at Microsoft.Exchange.Management.SystemManager.WinForms.MonadCommandExecutionContext.Execute(TaskProfileBase profile, DataRow row, DataObjectStore store) at Microsoft.Exchange.Management.SystemManager.WinForms.AutomatedDataHandler.OnReadData(CommandInteractionHandler interactionHandler, String pageName) at Microsoft.Exchange.Management.SystemManager.WinForms.DataHandler.Read(CommandInteractionHandler interactionHandler, String pageName) at Microsoft.Exchange.Management.SystemManager.WinForms.DataContext.ReadData(CommandInteractionHandler interactionHandler, String pageName) at Microsoft.Exchange.Management.SystemManager.WinForms.ExchangePage.<OnSetActive>b__0(Object sender, DoWorkEventArgs e) at System.ComponentModel.BackgroundWorker.WorkerThreadStart(Object argument) mscorlib, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 Microsoft.ManagementConsole, Version=3.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35 System, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 System.Configuration, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a System.Xml, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 MMCFxCommon, Version=3.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35 System.Windows.Forms, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 System.Drawing, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a Microsoft.Exchange.Management.SnapIn.Esm, Version=14.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35 Microsoft.Exchange.Management.SystemManager, Version=14.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35 Microsoft.ManagementGUI, Version=14.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35 Microsoft.Exchange.Data.Common, Version=14.1.214.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35 System.Core, Version=3.5.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 Microsoft.Exchange.ManagementGUI, Version=14.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35 Microsoft.Exchange.Configuration.ObjectModel, Version=14.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35 System.Data, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 Microsoft.Exchange.Diagnostics, Version=14.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35 System.Web, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a Microsoft.Exchange.Data.Directory, Version=14.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35 Microsoft.Exchange.Data, Version=14.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35 Microsoft.PowerShell.HostingTools, Version=14.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35 System.Management.Automation, Version=1.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35 Microsoft.Exchange.Net, Version=14.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35 Microsoft.Exchange.Data.resources, Version=14.0.0.0, Culture=en, PublicKeyToken=31bf3856ad364e35 Microsoft.Exchange.ManagementGUI.resources, Version=14.0.0.0, Culture=en, PublicKeyToken=31bf3856ad364e35 System.Drawing.Design, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a Microsoft.Exchange.Common, Version=14.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35 PresentationFramework, Version=3.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35 WindowsBase, Version=3.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35 PresentationCore, Version=3.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35 Microsoft.Exchange.Core.Strings, Version=14.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35 Microsoft.Exchange.Core.Strings.resources, Version=14.0.0.0, Culture=en, PublicKeyToken=31bf3856ad364e35 Microsoft.Exchange.Extensibility.Internal, Version=14.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35 System.Runtime.Serialization, Version=3.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 pspluginwkr, Version=1.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35 System.Management, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a System.DirectoryServices, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a Microsoft.Exchange.HelpProvider, Version=14.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35 Microsoft.Exchange.Common.IL, Version=0.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35 Microsoft.Exchange.Configuration.RedirectionModule, Version=14.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35 Microsoft.Exchange.Configuration.ObjectModel.resources, Version=14.0.0.0, Culture=en, PublicKeyToken=31bf3856ad364e35 Microsoft.Exchange.Data.Directory.resources, Version=14.0.0.0, Culture=en, PublicKeyToken=31bf3856ad364e35 System.Xml.Linq, Version=3.5.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 Microsoft.Exchange.Data.Mapi, Version=14.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35 Microsoft.Exchange.Management, Version=14.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35 Microsoft.Exchange.Isam.Interop, Version=14.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35 BPA.Common, Version=14.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35 BPA.UserInterface, Version=14.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35 Interop.ActiveDS, Version=14.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35 Interop.adsiis, Version=14.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35 Interop.Migbase, Version=14.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35 Microsoft.DKM.Proxy, Version=14.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35 Microsoft.Exchange.AirSync, Version=14.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35 Microsoft.Exchange.Approval.Applications, Version=14.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35 Microsoft.Exchange.CabUtility, Version=14.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35 Microsoft.Exchange.Cluster.Replay, Version=14.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35 Microsoft.Exchange.Data.ApplicationLogic, Version=14.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35 Microsoft.Exchange.Data.Providers, Version=14.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35 Microsoft.Exchange.Data.Storage, Version=14.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35 Microsoft.Exchange.EdgeSync.Common, Version=14.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35 Microsoft.Exchange.EdgeSync.DatacenterProviders, Version=14.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35 Microsoft.Exchange.InfoWorker.Common, Version=14.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35 Microsoft.Exchange.Live.DomainServices, Version=14.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35 Microsoft.Exchange.MailboxReplicationService.Common, Version=14.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35 Microsoft.Exchange.MessageSecurity, Version=14.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35 Microsoft.Exchange.MessagingPolicies.Rules, Version=14.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35 Microsoft.Exchange.Rpc, Version=14.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35 Microsoft.Exchange.Search.Native, Version=14.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35 Microsoft.Exchange.Security, Version=14.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35 Microsoft.Exchange.StoreProvider, Version=14.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35 Microsoft.Exchange.Transport.Agent.AntiSpam.Common, Version=14.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35 Microsoft.Exchange.Transport.Agent.SenderId.Core, Version=14.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35 Microsoft.Exchange.Transport, Version=14.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35 Microsoft.Exchange.Transport.Logging.Search, Version=14.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35 Microsoft.Exchange.Transport.Sync.Common, Version=14.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35 Microsoft.Exchange.Transport.Sync.Worker, Version=14.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35 Microsoft.Exchange.UM.TroubleshootingTool.Shared, Version=14.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35 Microsoft.Exchange.UM.UMCommon, Version=14.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35 Microsoft.RightsManagementServices.Core, Version=6.1.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35 Microsoft.Exchange.Search.ExSearch, Version=14.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35 MSExchangeLESearchWorker, Version=14.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35 Microsoft.Exchange.Data.Transport, Version=14.1.214.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35 MMCEx, Version=3.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35 Microsoft.Exchange.Sqm, Version=14.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35 Anonymously Hosted DynamicMethods Assembly, Version=0.0.0.0, Culture=neutral, PublicKeyToken=null System.Design, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a Accessibility, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a Microsoft.Exchange.MailboxReplicationService.Common.resources, Version=14..0.0.0, Culture=en, PublicKeyToken=31bf3856ad364e35 Also, we get the following error just trying to run the cmdlet alone: [PS] C:\Windows\system32>Get-ActiveSyncVirtualDirectory WARNING: An unexpected error has occurred and a Watson dump is being generated: Retrieving the COM class factory for remote component with CLSID {2B72133B-3F5B-4602-8952-803546CE3344} from machine <Old exchange 2007 servername>.<DomainName>.local failed due to the following error: 80040154. Retrieving the COM class factory for remote component with CLSID {2B72133B-3F5B-4602-8952-803546CE3344} from machine AD VEXMB1.advancedskills.com failed due to the following error: 80040154. + CategoryInfo : NotSpecified: (:) [Get-ActiveSyncVirtualDirectory], COMException + FullyQualifiedErrorId : System.Runtime.InteropServices.COMException,Microsoft.Exchange.Management.SystemConfigur ationTasks.GetMobileSyncVirtualDirectory

Hi Bryan, About the error message: "Retrieving the COM class factory for remote component with CLSID {2B72133B-3F5B-4602-8952-803546CE3344} from machine <Old 2007 ServerName>.<DomainName>.local failed due to the following error: 80040154." Please see this post: http://social.technet.microsoft.com/Forums/en-US/exchangesoftwareupdate/thread/001ca054-b7da-46e5-b44d-1162e52c60a9 Please disable the firewall to test.Please remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

Hi Bryan, Any updates on your issue?Please remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

Hello, I'm having the exact same issue but with another setup: Old (Exchange 2007) CAS/HUB server on Win2003 (Firewall started but set to off) and 1 new CAS server (Win2008 R2) with NLB enabled for CAS/HUB. All command work fine locally on the Exchange 2007 server (Get-ActiveSyncVirtualDirectory & Get-OwaVirtualDirectory Get-OabVirtualDirectory). On the Exchange 2010 server 2 commands work fine (Get-OwaVirtualDirectory Get-OabVirtualDirectory) but not Get-ActiveSyncVirtualDirectory. Get-ActiveSyncVirtualDirectory errors out with the following: WARNING: An unexpected error has occurred and a Watson dump is being generated: Retrieving the COM class factory for remote component with CLSID {2B72133B-3F5B-4602-8952-803546CE3344} from machine host.domain.com failed due to the following error: 80040154. Retrieving the COM class factory for remote component with CLSID {2B72133B-3F5B-4602-8952-803546CE3344} from machine host.domain.com failed due to the following error: 80040154. + CategoryInfo : NotSpecified: (:) [Get-ActiveSyncVirtualDirectory], COMException + FullyQualifiedErrorId : System.Runtime.InteropServices.COMException,Microsoft.Exchange.Management.SystemConfigurationTasks.GetMobileSyncVirtualDirectory Any ideas of how to solve this error ? Regards, Rikard Strand

The issue is currently active on this thread as well and under investigation by MS. Other users are reporting that disabling the firewall helps but still get the same errors on certain virtualdirectories still. You can post on thread below to see if there is an update by the case owner. http://social.technet.microsoft.com/Forums/en-US/exchangesvradmin/thread/80e3b96d-0f17-4ead-92ab-9875cc663ef3James Chong MCITP | EA | EMA; MCSE | M+, S+ Security+, Project+, ITIL msexchangetips.blogspot.com

Any update here? Exact same problem with 2010 with 2007 integtration. get-activesynvirtualdir gives the exact same error. SkipSkippy